PRIVACY POLICY

1. Introduction

ALIBARBAR VAPES ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website and make purchases.

By using our website, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website.

2. Information We Collect

We collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number
• Delivery Information: Shipping address, suburb, state, postcode
• Payment Information: We do not store card details. Payments are processed by secure third-party providers
• Usage Data: Pages visited, time spent on site, browser type, device type
• Age Verification Data: Date of birth or age confirmation for compliance purposes
• Communication Data: Messages and emails you send us through our contact form

3. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Send order confirmations and shipping notifications
• Respond to your enquiries and customer service requests
• Send promotional emails and newsletters (with your consent)
• Improve our website and product offerings
• Comply with legal obligations including age verification
• Detect and prevent fraud and unauthorised access
• Analyse website traffic and user behaviour to improve our services

4. How We Store Your Information

Your data is stored securely using industry-standard encryption and security practices. We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:

• Shipping Providers: Australia Post, Sendle, and other couriers for order delivery
• Payment Processors: Secure payment gateways to process transactions
• Analytics Providers: Google Analytics and similar tools (anonymised data only)
• Email Marketing Platforms: For newsletter distribution (only with your explicit consent)
• Legal Authorities: Where required by law or court order

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

We use the following types of cookies:

• Essential Cookies: Required for the website to function, including your shopping cart
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements

You can control and manage cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

7. Your Rights

Under Australian privacy law and, where applicable, the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (subject to legal requirements)
• Right to Object: Object to the processing of your data for marketing purposes
• Right to Portability: Request transfer of your data to another service

To exercise any of these rights, please contact us at officialalibarbar@gmail.com.

8. Age Verification

We take age verification seriously. By purchasing from our website, you confirm that you are 18 years of age or older. We may use third-party age verification services and may request proof of age upon delivery. Any age verification data collected is handled in accordance with this Privacy Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any external sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

ALIBARBAR VAPES
Email: officialalibarbar@gmail.com
Website: alibarbar-vapes.com